• Developing Emotional Intelligence Quick View
    • Developing Emotional Intelligence Quick View
    • Developing Emotional Intelligence

    • 3,000
    • Course Description In today’s business environment Emotional Intelligence (EI) and communication skills are the fundamentals for success in every organisation. It is becoming critical to not only understand the scope of work but be able to analyse and understand one’s self and the people in your team, in terms of motivation, behaviour and performance potential. Delivery Mode: Virtual
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  • The Customer Experience Management Quick View
    • The Customer Experience Management Quick View
    • The Customer Experience Management

    • 3,000
    • Course Description Gaining this depth of knowledge about customers isn't something that just happens. It comes from extracting customer insight from all touch points and channels across your entire organization. It's about harnessing mountains of customer data from online channels and beyond and extracting valuable insight from that data with speed and precision.   Delivery Mode: Virtual
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