• The Customer Experience Management Quick View
    • The Customer Experience Management Quick View
    • The Customer Experience Management

    • 3,000
    • Course Description Gaining this depth of knowledge about customers isn't something that just happens. It comes from extracting customer insight from all touch points and channels across your entire organization. It's about harnessing mountains of customer data from online channels and beyond and extracting valuable insight from that data with speed and precision.   Delivery Mode: Virtual
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  • Understanding the HRM Function Quick View
    • Understanding the HRM Function Quick View
    • Understanding the HRM Function

    • 3,000
    • Course Description Human Resources (more commonly known as HR) is an indispensable function of an organisation, concentrating on recruiting, managing, directing, and retaining talent within the organisation. Delivery Mode: Virtual
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